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About Us

Insurance made easy.

Our promise is to serve you with honesty, integrity, professionalism, and respect. Stop by or give us a call,

so we can make you a part of our family.  Available 24/7.

Susan Schreiber Martin - SSM Insurance -


Susan Schreiber Martin


“I treat my clients like family.”


My insurance career started in 1984 with a national Insurance company.  From day one, I recognized that the client sitting across from me was someone’s grandmother, grandfather, mother, father, sister or brother, so I knew in my heart I truly wanted to make a positive difference in their lives. From that day forward, I decided to treat them as family! 


Family is very important to me. I was born and raised in Fort Myers and I am one of five children. We grew up very close and our relationships are even stronger today. After 25 years, I took a year off to tend to my mother who required 24/7 care.  After she passed in 2009, I made the decision to start my own independent insurance agency, and not once have I looked back.  It is a joy for me to give my clients peace of mind so they can live life to the fullest and enjoy every day.


I believe in being a “hands on” agent.  I am in the office every day, offering my clients 24/7 service. I believe in being accessible when my clients need me, day or night.  My clients become a part of my family, and I enjoy helping them through every chapter of their lives.  I participate in the Women’s Council of Realtors, Cape Coral-Fort Myers Chapter, where I have held several leadership positions. I am truly blessed with so many wonderful people in my life.  


In my spare time, I enjoy biking, walking, gardening and spending time with friends and family.  I enjoy singing  and playing music. In fact, my siblings and I are known to have some awesome “jam sessions” when we are together! 


Feel free to call me on my cell phone with any questions, anytime, 239.994.9067. I look forward to serving you as your independent insurance agent in Cape Coral, Florida.

Jack Phelps - SSM Insurance - Cape  Cora

Jack Phelps

Customer Service Representative and Office Manager

“Life is best shared.”

Originally from the rural town of Barnesville, Ohio, I grew up with wonderful parents and 2 older brothers. In 1985, we moved to Cape Coral after vacationing on Sanibel Island. For 25 years, I worked for Scott Paint, managing paint stores throughout SW Florida.

Solving problems for people is my expertise, and what I love to do. When I meet with a client to discuss their needs, I see things differently. I see myself as their advocate privileged to have an opportunity to make their life better by recommending the right solutions.  Sometimes it helps them buy the house they want. Sometimes it helps them recover when bad things happen.  I can take something that seems complicated, and make it easy and understandable.

My wife Pattie and I have an incredible 4-yr old female lab/pointer mix, named Annie, who was rescued as a small puppy by Brook’s Legacy Shelter in Naples.  She is a gentle sweet pup that loves our family, friends and clients. Her office hours are Wednesdays. When she isn't looking up files for me, she keeps our team energized and our clients smiling with her gentle disposition, and a kiss for everyone.  Her days at home are spent swimming and playing with family, and her furry friends in our pool.

Annie the dog  - SSM Insurance - Cape Co


Loyal Assistant

Our home is truly our sanctuary and we enjoy entertaining every chance we get.  I am passionate about cooking, and one of my joys in life is to feed a full house, which I do regularly.  Our living area has been transformed to our music room, where friends and family gather to sing and play guitar.  Initially, our home was a remodeling project, and one of my fondest memories is teaching Pattie to use a jackhammer!

I've learned in life that true happiness comes from helping others succeed. And when you serve others, you find a wealth of happiness in your own life.  When you need assistance with insurance, or just have a question, call me, 239.540.0005.

Why work with an Independent Insurance Agent in Cape Coral, Florida?

As independent insurance agents in Cape Coral, Florida, we work for you; not the insurance carrier.  Independent agents have no exclusive relationship with any one carrier. This means we represent numerous insurance companies which gives you the benefit of multiple packages and pricing from which to choose.  An agent who works for a sole insurance carrier is limited to the offerings from only one company.   

With a wide range of products, you'll enjoy the convenience of working with one agent who can take care of all your insurance needs.  Our goal is to develop a life-long relationship with you, guiding you through every chapter of your life. 

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